Image courtesy of www.atmaxplorer.com
I would like to thank you for publishing my story Globe Bad Customer Service. This morning Globe called us up and told us that our account is on priority for repair and that they are sending a technician to check on our internet connection. I didn't believe it at first since they always say that when they call and yet they never really send a technician over. Today, a technician came at 11am and checked our connection. Apparently, our modem was already defective and just needed to be replaced. They replaced our modem and immediately our internet connection was up again! Modem lang pala ang problema.
Again, thank you for publishing my concern in your blog. Finally this ordeal with Globe is over and I can work in peace.
More power to you & God bless. :)
Mary Kathryn B. Sotto
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