Wednesday, November 16, 2011

Letter From a Reader: Unethical Practices Make Me Feel Bad

Image courtesy of www.troll.me

Dear Fashion PULIS,

I am a customer of this aesthetic center for quite some time. I have friends who have worked there and I have also tried their treatments. Definitely, there are no problem with their treatments. They can be really effective provided that you stick to what they ask you to do (i.e. right diet, and lifestyle). There are times however when the treatments prescribed to you would no longer work because your body has been so used to them. Once this happens, they then start selling newer, more expensive treatments. I have no issues with spending money for my beautification but I felt very bad since I discovered that this the unethical practices of this center.

From time to time, this center has sales promotion that tricks you into buying a big bulk of treatments. Sometimes they ask you to buy in bundles. They promise you that they have a tracker system so that you would know how many treatments you have consumed. However, one time I was surprised when my beauty consultant informed me that that my treatments were almost used up. I know for a fact hat I have only consumed half of the treatments that I bought since I also have my own record. 

When I told her about this, she insisted that she was right and I was wrong. She showed me her "tracker" and started pushing this "new" product that they have. She told me that this "new" product could help me better with my problem areas. I was shocked with how she could lie straight to my face so I did my own investigation. 

Apparently, I found out from friends who work in the center that they give out the clients' treatments as free treatments to walk-in clients. Everyone who has signed up with this center knows that they have a free treatment at the start, but beware, these treatments where paid for by the other clients. I work hard for my money and I believe I deserve to get the treatment I paid for. I believe it is my own choice if I want to give them away or not.

Another thing that I found out is that they short-change your treatment time. Instead of the 45 minute treatment, they sometimes cut down the time to 30 minutes instead. You can tell if a therapist is new because is she is new, the treatment time is normally longer.

I am writing to you because I had enough. I complained to them but they kept insisting that they are right and I am wrong that why I want to warn your readers who go to this center. Whether you're very rich, or just the regular office worker who saved enough just so you could avail of treatments, no one is safe.

Thank you for publishing this letter. I will have to remain anonymous because I do not want to jeopardize the people who helped me secured this information. I hope they realize that we all have bills to pay and any form of cheating is not right. Sales is a dirty business, but at the end of the day, we should at least stay true to our values. 

Your truly,
Jennifer

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