Letter From a Reader: Still No Signal!

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Dear Fashion PULIS,

I would like share my bad experience with this certain cable company. Last May, when I was at the mall, the sales people of this cable company convinced me to sign up with them. Upon completing the application for our rest house in Tagaytay, I immediately settled the installation fee.

A few days later, the crew came to my rest house in Tagaytay and asked for the installation payment from my dad who was there at that time. Since my dad did not know I already paid for it previously, he paid them again. Moving forward, when my parents went to the rest house the following weekend and noticed that the cable was still not working.

When my parents told me about this, I immediately called to company's Cavite office to check on the status. I was able to talk with a Miss EM and she advised me that I still have to submit some documents to complete the application. I took note of her instructions and and submitted the necessary requirements. 

A week later when I was at the rest house, I was shocked that there was still NO SIGNAL. When I did a follow up, I was advised again to send the documents that I already submitted. 

This has become so frustrating. We paid for the installation fee twice and we have repeatedly submitted the documents that they are asking from us. Every time I call them, they passed me around to different agents for the past 5 months and honestly none of them could help me solve this problem.

Thank you for posting my letter. More power to you.

Yours truly,

AJY