Letter from a Reader: 150 PhP for an Extra Paper Bag?

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Dear Fashion PULIS,

Last Friday, my friend and I went shopping in this high end luxury store. We bought a few aromatherapy diffusers and scented candles to give as gifts to our friends. Our total purchases amounted to more than six thousand pesos.

When the items were handed to us, they were placed in four small paper bags. Since my friend and I had to carry other things, I asked the SA if we can have two bigger paper bags to put the smaller paper bags inside them.

I had the shock of my life when the SA told me that I have to pay 150 PhP for an extra paper bag. I told him that I am a regular customer and this is the first time that I heard this  policy. He told me that he needed to get the approval of his manger before he can give me the two paper bags for free.

My friends and I waited for more than twenty minutes for the SA to come back. A friend of mine who was with us became impatient so he asked for the manager. When the manger saw him, she immediately recognized him as a regular customer. She hurriedly looked for the SA and instructed him to give the paper bags.

Do you think it is right for a high end luxury store to charge 150 PhP for an extra paper despite the fact that we just spend more than six thousand pesos in the store? I would love to hear from the readers of Fashion PULIS.

Thank you for posting my story and more power!

Yours truly,
PDR