I would like to share the experience of me and my bother that happened a few days ago in a toy store. I remember reading an article of your site regarding the inconsistent pricing from a certain supermarket. The same thing happened to us today and I just want to share this with all your readers.
I received a text message from this toy store that they will be having a one day special sale. On top of the special sale, if you are a member of the store's loyalty program, you will get extra 10 percent discount. Since my niece's birthday is fast approaching, my brother and I decided to take advantage of this opportunity.
My niece gave us a wish list from the said toy store and she even included the prices so it would be convenient to everyone. My brother choose 2 items, one was priced at 699.75 and the other at 1199.75. If you add the two items, the total amount will be 1899.50. If you less the 10% discount because of the special sale, it will be 1709.55 then less another 10% for being a member of the loyalty program, the final amount should be 1538.595.
The funny but thing was I was confused when the cash register final amount was 1589.88. I noticed that we were being charged 51.38 extra. We called the manager and I told him that " mahina yata sa Math ung IBM computer nyo." My brother has to explain the whole thing twice to the manager before he understood the complaint.
We both kept our cool because we want to see how if it was really a computer error or human error. The manager tried it for 15-20 minutes but the same result came out so he said "i-manual na lng natin sir."
Normally we just give our credit cards and let the lady at the cashier swipe it thinking that computers will not make an error in computation. I hope this will serve as a lesson to all your readers that they should also do their own computation. Now, I am not wondering why the store owners are getting so rich.
Yours truly,
Harry F.
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