Beyond "Good Job": How to Give Effective Feedback to Residents

Although too often used interchangeably, encouragement, evaluation, and feedback are quite distinct:

- Encouragement (eg, "good job!") is supportive but does nothing to improve the learner's skills

- Evaluation is summative and is the final judgment of the learner's performance

- Feedback is designed to improve future performance

References:

Getting Beyond "Good Job": How to Give Effective Feedback. PEDIATRICS Vol. 127 No. 2 February 2011, pp. 205-207 (doi:10.1542/peds.2010-3351).

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