Letter from a Reader: My Pricey and Disapointing Experience

Image courtesy of www.zwani.com

Dear Fashion PULIS, 

I've been a regular reader of your bi's and I would like to share my own. This is about my experience in a popular celebrity's PC publicized restaurant - her new business venture . 

PC's close relative CR is the one manning it and she also does the cooking and serving herself. CR has a handful of helpers, too, but it is really she who approaches tables and will keep asking customers and offering other food selections in the menu. 

As we arrived in the restaurant, we were given free tea. To be fair, it tasted real good, it's lemon grass with honey, and CR said it is a house-concoction. As we were thinking of drinks to order, CR offered us their organic drinks. When when we ordered fruit drinks, we were disappointed they didn't have any available. What they only had was pomegranate which was tasteless and very pricey at P330 per glass! Then I said to myself this is like paying for the "free" tea already, what do you think? Clever!

While we were eating, we were also getting disappointed at the same time as all the food that we ordered in the menu were not anything special at all, even bad tasting to be honest about it - feeling like it was cooked by someone who was clueless in the kitchen. 

Then CR also offered us a crab dish, a small one and with hardly anything in it, deep-fried and priced at P450.  Then the soup - hot and sour - good for one at P350 and really bland with just water and nothing more. 

The restaurant's only saving grace is their specialty -  the noodle dish - a generic dish most popular among Pinoys. 

The place is pretty enough, although small in size but cozy. RE said she is very hands-on, even does the marketing herself, a full-time job for her. She said she's hardly in showbiz gatherings anymore.

Then when we finished eating, my adult child wanted a photo with CR, but she declined. She said she's shy, and not a celebrity. She said it's only PC who can indulge in photo op, but PC was nowhere. Then she just vanished while we're still not done. Talk about PR and customer relations.

My family's not-so-good experience with the restaurant was something that happens to everyone. But what made it different and the one that left a mark was the demeanor of the person behind it. It was an experience getting to know the character, the closest one to PC - it really speaks volumes. I told my friend who wanted to try it to be smart and be guided.

But wait, here's the bomb -  the receipt given to us was just a small piece of paper! Yes, no Official Receipt for such a huge bill we paid?!  

Thank you, FP!  It felt bad, yet I wanted to lighten it up and share with your readers. Cheers!

Truly yours,

Connie

~ Personal and business ethics go hand in hand. ~

Note: Letter edited for brevity.

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